Terms of Service
Last Updated: June 11, 2026
Overview
This website is operated by Bllightings. Throughout the site, the terms "we", "us", and "our" refer to Bllightings. By visiting bllightings.com or purchasing from us, you agree to these Terms of Service and to the policies linked on our website, including our Shipping Policy, Refund Policy, Warranty Policy, and Privacy Policy.
Please read these Terms of Service before using our website or placing an order. If you do not agree with these terms, please do not use the website or purchase from us.
Our online store is hosted on SHOPLINE's e-commerce infrastructure. SHOPLINE and other service providers may help process website, order, payment, and customer information as described in our Privacy Policy.
1. Online Store Terms
By using this website, you confirm that you are legally able to use online shopping services and place orders under the laws that apply to you.
You may not use our website or products for unlawful purposes or in a way that violates applicable laws or regulations.
2. Products and Services
Bllightings sells lighting products and selected home furniture through bllightings.com. Product details, dimensions, materials, finishes, prices, promotions, and availability are shown on the relevant product pages and may vary by product.
Product availability, processing time, delivery time, and shipping method may vary by product type, item size, destination, carrier schedule, and order status.
Free standard shipping is available for U.S. orders. Estimated total delivery time is 30-45 business days, including 10-15 business days for processing and 20-30 business days for transit. Oversized, fragile, customized, or pre-sale items may require the full delivery window.
Please review our Shipping Policy before placing an order. If a product has a special lead time or requires special handling, additional information may be shown on the product page or confirmed by our customer service team before shipment.
3. Product Information, Prices, and Availability
We aim to present product information, prices, discounts, availability, and service terms clearly and accurately.
If we identify an obvious error in price, product information, shipping information, availability, or promotion terms, we may contact you to correct the issue before fulfilling the order. If the order cannot be fulfilled under the corrected information, we may offer cancellation and a refund to the original payment method.
4. Promotions and Discounts
Promotions, discount codes, and sitewide offers may be subject to conditions shown on the website or at checkout. Discounts may not be combined unless the checkout process clearly allows them.
If a promotion has an order threshold, product exclusion, time limit, or other condition, that condition should be reviewed before checkout is completed.
5. Shipping and Delivery
Shipping and delivery terms are governed by our Shipping Policy.
Standard delivery generally includes delivery to the shipping address provided at checkout. Indoor placement, unpacking, installation, assembly, packaging removal, or white-glove service is not included in standard free shipping unless specifically confirmed in writing before shipment.
Optional premium delivery services, if available, may require an additional fee. Any optional service fee will be clearly communicated before the service is confirmed.
6. Returns, Exchanges, and Refunds
Returns, exchanges, damaged items, defective items, incorrect items, missing parts, refund eligibility, and refund processing are governed by our Refund Policy.
Customers are responsible for return shipping unless the item is defective, damaged, incorrect, or missing parts due to an issue verified by Bllightings.
Bllightings does not charge a restocking fee for eligible returns.
Original standard shipping is free for eligible U.S. orders and will not be deducted as a separate outbound shipping fee from eligible refunds.
7. Customized and Made-to-Order Items
Some products may be customized or made to order according to customer-approved specifications, including size, material, finish, color, cord length, chain length, or other requested details.
Customized or made-to-order items may not be eligible for cancellation, return, or refund after production, sourcing, or special preparation has started unless the item arrives damaged, defective, incorrect, or materially different from the confirmed order details.
If a non-refundable deposit, design fee, or special preparation fee applies, it will be clearly communicated before the customized order is confirmed.
8. Installation and Product Use
Lighting products should be installed by a qualified electrician where required. Customers are responsible for confirming that a product is suitable for their space, ceiling type, wiring conditions, and local installation requirements before installation.
Damage caused by improper installation, misuse, unauthorized modification, customer-caused damage, or failure to follow installation instructions may not be covered by our Warranty Policy or Refund Policy.
9. Warranty
Warranty coverage is governed by our Warranty Policy.
Our standard manufacturer warranty covers eligible manufacturing defects for three years from delivery. Bulbs are excluded. Warranty coverage does not include damage caused by misuse, improper installation, unauthorized modification, customer-caused damage, normal wear and tear, or natural disasters.
10. Billing and Account Information
You agree to provide current, complete, and accurate order, billing, shipping, contact, and payment information for purchases made through our website.
If information is incomplete, inaccurate, or cannot be verified, we may contact you for confirmation before processing the order.
11. Third-Party Services and Links
Our website may use third-party service providers, payment processors, analytics tools, advertising tools, and external links. These third parties may have their own terms and privacy practices.
We are not responsible for the content, policies, or practices of third-party websites that are not controlled by Bllightings.
12. Personal Information
Personal information submitted through the website is handled according to our Privacy Policy.
Please review our Privacy Policy to understand how information is collected, used, shared, and retained.
13. User Content and Feedback
If you send product reviews, photos, design inquiries, or feedback to us, you confirm that you have the right to share that content. We may use submitted content to respond to your request, provide service, improve products, or display reviews with your consent where required.
14. Prohibited Uses
You may not use the website for unlawful activity, fraud, abuse, harassment, infringement of intellectual property rights, disruption of website operations, or attempts to collect information from the website without authorization.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Bllightings is not responsible for indirect, incidental, special, or consequential damages arising from website use, product misuse, improper installation, unauthorized modification, or third-party services.
Nothing in these Terms limits any rights you may have under applicable consumer protection laws.
16. Changes to These Terms
We may update these Terms of Service from time to time by posting the revised version on this page. The updated version applies after it is posted.
17. Contact Information
For questions about these Terms of Service, orders, shipping, delivery, returns, exchanges, damaged items, missing parts, warranty, or product information, please contact us:
Email: support@bllightings.com
Phone: +1 (917) 605-7191
Hours: Monday-Friday, 9:00 AM-7:00 PM
Time zone: Pacific Time / Los Angeles Time
Business address: 248 Route 25A, #2019, East Setauket, NY 11733, United States
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