Contact us

Contact Us
Last Updated: June 11, 2026

Get in Touch

If you have questions about products, orders, shipping, delivery, tracking, returns, exchanges, customization, warranty, damaged items, missing parts, or general customer support, please contact us using the information below.

We are available to support you during our published business hours.

Email: support@bllightings.com
Phone: +1 (917) 605-7191
Hours: Monday-Friday, 9:00 AM-7:00 PM
Time zone: Pacific Time / Los Angeles Time
Business address: 248 Route 25A, #2019, East Setauket, NY 11733, United States

Important Notes

Please include your order number when contacting us about an existing order.

If you are reporting a damaged, defective, incorrect, or missing item, please include photos of the product and packaging and a short video showing the issue if applicable.

Please do not send returns to the business address above unless our customer service team specifically instructs you to do so.